About

The Guernsey Retail Group LBG has evolved to provide a clear voice to represent all retail businesses in Guernsey and to enhance the value of the sector for ALL stakeholders.

 

We work with local businesses, education providers, and the community to strengthen retail as a career of choice.

 

Our mission is to:

  • Champion the value of retail to Guernsey’s economy
  • Support businesses in developing their teams
  • Inspire the next generation of retail professionals

 

The GRG is engaged with and represents nearly half of the Guernsey retail workforce. Whilst St Peter Port Town Centre is naturally an area of significant attention, our aims and objectives are to champion retail businesses, small and large, throughout the Island.

 

There has never been a more important time to make changes which will help support and maintain our local retail sector for future generations.

 

You can view our 2025 election manifesto here

 

Together, we have six key pillars for improving the Island’s retail sector.

OUR 6 key pillars for improving the Island’s retail sector

1. WORKFORCE

  • Increase the pool of available people to fill current retail vacancies

 

  • Promote retail as a chosen career path.

2. CUSTOMER EXPERIENCE

  • Improve customer experience in Guernsey based on survey feedback

 

  • Enhance local retail to encourage spending on-Island over off-Island.

3. POLICY

  • Monitor and communicate policy changes affecting local retail

 

  • Work with the States and other stakeholders to address retail-impacting policies.

4. INFRASTRUCTURE

  • Collaborate with stakeholders to boost shopper engagement and retail vibrancy

 

  • Work with the States to make grants available and be part of a Development agency for regeneration projects to improve retail infrastructure.

5. DIGITAL

  • Support retailers in adopting digital tools and emerging technologies to help the customer experience

 

  • Help overcome EPOS barriers to boost sales

6. SUSTAINABILITY

  • Promote sustainable practices and their local impact to retailers

 

  • Encourage retail’s role in supporting environmental responsibility

 

  • Collaborate on solutions for retail waste and packaging disposal.